Complaints & Grievance Redressal
Operative version — KrishnaSparsh Technologies for Shri Sandipani Academy
How to raise a complaint
Submit complaints in writing to the Grievance Officer at the administration office of Shri Sandipani Academy, stating the facts, dates and the outcome sought.
Acknowledgement is issued within 48 working hours and resolution is targeted within 15 working days.
Data and privacy complaints
Complaints concerning personal data, biometrics or unauthorised disclosure are prioritised and are jointly reviewed by Shri Sandipani Academy and KrishnaSparsh Technologies.